Asterisk and FreePBX MOH Music on Hold

...it's never easy;

Upload the new music files via the FreePBX interface. That's the easy part. First it has to be in the proper format. After 2012 or so, Asterisk can handle almost any MP3 or WAV file. But they still need to be in a specific format. The recommendation is WAV, 8000 kb/s, Mono, 16-bit PCM.

And then there's also how to get Asterisk / FreePBX to play that music without restarting the entire server. Applying the setting or amportal restart won't work (although it should). Do the following as a solution;